In order to get to the shutter count, you need to connect your DSLR via USB to your computer, but then what? I’m sure they have these tools at service centers, but not publicly available.
No Canon tool I could find retrieves the shutter count. OF course Canon has a utility that displays the shutter count right? Wrong. It is also unavailable from the 7D’s menu. The shutter count is definitely NOT included in the EXIF data that is included in the shots made. Shutter counts on Canon DSLRs is a little hard to get to. This blog post describes the how and what of my “quest”. So I set off on the internet to find a way to do this. Ever wanted to know the shuttercount of your Canon DSLR? I did for my 7D.